📄 Return and Refund Policy – drsleeep.ae
At drsleeep.ae, we care about your satisfaction and offer you the option to return most new and unopened items within 30 days from the delivery date for a full refund.
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🔄 Return Due to Our Error:
If the return is due to an error on our part (such as receiving an incorrect or defective item), we will cover the return shipping costs in full.
⏱ Refund Processing Time
You can expect to receive your refund within 4 weeks of the package being delivered to the shipping company. However, in many cases, the refund may be processed sooner. This period includes:
📦 Receiving the package from the shipping company: 5 to 10 business days
🔄 Processing the return once received: 3 to 5 business days
🏦 Processing the refund by the bank: 5 to 10 business days
📋 How to Submit a Return Request
1️⃣ Log in to your account on our website
2️⃣ Go to “Completed Orders” in the “My Account” section
3️⃣ Click on the “Return Items” button and complete the request
4️⃣ Once the product is received and processed, you will be notified via email regarding the refund
📞 Contact Us
For more information or assistance, feel free to reach out:
📞 Phone: +971 54 444 5476
💬 WhatsApp: +971 54 444 5476
📧 Email: admin@drsleeep.ae
Thank you for choosing drsleeep! 💙
